When it really matters,
trust ADT
Each year, more than one out of four people ages 65 and older will fall*
ADT Medical Alert can help keep you and your loved ones safe and independent
We believe everyone deserves to feel safe
Award-winning medical alert monitoring
What sets ADT apart
ForeveRate™ Guarantee
Your price for service will remain the same. Forever. Enjoy flexible upfront payment options and no fixed-term agreements. Discounted quarterly and annual payment options available.
Premium Protection Plan†
While most other companies offer product warranties or protection plans as an add-on for a monthly charge, our Premium Protection Plan is included with every purchase. ADT’s Medical Alert devices and accessories will all be covered under warranty at no additional cost to our customers.
Free Expedited Shipping
We understand the importance of this decision for families and ADT wants to ensure the quick delivery of our products and services in order to start serving the needs of your family.
24/7 Professional and U.S.-Based Monitoring
ADT Medical Alert monitoring centers are company-owned and U.S-based. Our monitoring professionals undergo 200 hours of specialized courses and senior-sensitivity-training to help cater to the needs of the aging or those with health related concerns.
Here’s why ADT is the right move
Picking the right products and services can get overwhelming with all the different options out there. See below how other medical alert companies stack up against ADT.
Here’s why ADT is the right move
As you adjust to life in your new home, don’t worry about your security. See how professional home security stacks up against the competition.
See how ADT compares against:
148
16
19
49
45
Under 30 seconds
30-45 seconds
45 seconds
Under 30 seconds
Under 30 seconds
Under 30 seconds
No cost - lifetime
Extra $6.99/mo.
Extra $2.95/mo.
Extra $5.00/mo.
1 year limited on select products
Limited lifetime
$25.00 2-day
$39.95 expedited
$12.50 standard
$24.95 standard
Free 2-day shipping
Up to $199.95
Up to $159.00
Up to $99.95
Up to $99.95
Up to $198.00
US-Based Monitoring Centers
3-year contract
An industry leader in customer service satisfaction
Our people set us apart
Our people are dedicated to taking care of those you value most in life. With an average tenure of 7 years and over 200 hours in dedicated and specialized training, our monitoring professionals are highly trained to respond to any emergency situation while understanding the specific needs of seniors.
Industry-leading response times
The average response time for medical alert alarms average around 25 seconds. In the event of an emergency, ADT customers and their families can rest assured knowing that a professional and trained agent is ready to help at the press of a button.
Step-by-step communication with caregivers
Our agents understand emergency scenarios are difficult for the families involved. ADT Medical Alert has processes in place to keep emergency contacts informed, and not just when there's a request for dispatch. The agent also continues to follow up with updates from the emergency services.
ADT also follows up with the hospital to verify if the customer is being admitted or released. With this kind of protection, you and your loved ones never have to worry because ADT will always be there every step of the way.
Customers tell their stories
